Deferred option is to defer creation of the queue item until the next Commit method is executed. If this option is not selected, the Queue-For-Agent-Method method creates the queue item immediately and cannot be rolled back.
Posted: 5 years ago
Posted: 13 Sep 2016 5:21 EDT
Dharanitharan Ravindran (DharanitharanR)
LSA, DC, CS, BA & UI Specialist