Question
Queued items are not processing
Hi ALL,
I am using advanced agent and standard agent. I am queuing items from advanced agent by using below code and queue items are generated but they never get processed(always in scheduled state).
try {
// Get a queue manager instance
String itemid = tools.getThread().getQueueManager().enqueueDeferred(myStepPage);
} catch (DatabaseException de) {
throw new PRRuntimeException(de);
}
i am using my own queue class. In that class instances i can see the items as scheduled and they never be processed.
Why are you hand-coding this in Java? Do you see the same behavior using the OOTB queue-for-agent method?
in help it is suggested to use api not to use queue for agent method
DId you check the Auto Queue Management checkbox in the rule agent definition ?
Yes Pavan. You can see the above added Image for Agent configuration.
We had similar issue when used with custom queue class, Agent activity must be in the same class as the queue item.
I am not passing the required parameters(Now it is working fine). Sorry for the late reply.
Thanks,
Subbarao M.
Hello,
I do see that java code overwritting the pyAccessgroup name property which i setup before queuing.I do not want system to take current access group.
Can you post the screenshot of the agent configuration