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Leigh Mitchell (Leigh@RuleTronics)

Leigh@RuleTronics Member since 2015 3 posts
Posted: May 8, 2018
Last activity: May 10, 2018

RDA Run time Issue (Pega Server unable to connect to Robotics Studio)

We're currently trying to implement RDA with our pega application. we can successfully reference our pega server and bring in properties when in studio configuration. however once we try at run time our Pega Server isn't able to see our robotic studio.

we get the error "Unable to invoke robotic automation from this screen. The automation service is either unavailable or this system is not authorized to execute automations. You have the option of either quitting or continuing with your work flow."

we've updated our runtimeconfig file to point to our pega server. following instructions given to us we've disabled SSL, and repeated this in the Pega Api rule. and we've run the runtime.exe with our project loaded. we've also provided our user for studio config with the PegaRULES:PegaAPI access role (and testing the call using this user)

most examples and pdn support pages we've come across are where the robotics studio and Pega server are running on the same machine, we however have them on different machines.

any help would be appreciated.

Robotic Process Automation
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