Question

3
Replies
1457
Views
SIVAjiTheBoss Member since 2013 13 posts
TCS
Posted: 3 years ago
Last activity: 3 years ago
Closed

re-opening a child case re-opens a parent case

Hi,

the OOTB reopenWorkObject activity will re-open a case and also it will re-open the parent case if it has been resolved.

I am having a scenario like when i re-open a child case the parent case shouldn't be re-opened (in case if it has been resolved).

Is there any OOTB activity to achieve this?

Thanks,

Siva

Data Integration Java and Activities
Moderation Team has archived post
Share this page LinkedIn