Posted: 28 Jan 2021 11:49 EST Last activity: 3 Feb 2021 16:16 EST
Read data from xfdf file as an attachment from email and store it in a case in pega using email listener.
I have a requirement like after creating a case and at a particular stage I am sending an email to external party attaching a fillable pdf document.the user fill the data in pdf and click button on the pdf itself which is configured to send an email to a particular email address with the attached filled data in xfdf format.
I have to configure an email listener to read the data from the email with xfdf attachment.
Kindly guide me with the steps and procedures to follow for reading the data from xfdf attachment and storing it in the Clipboard of a Case in pega.
I need the detailed steps so that I can implement it
Kindly help here.
***Edited by Moderator: Pooja Gadige to add platform capability tag***
This isn't something I've personally tried before, but I did see this post that sounds like a similar requirement. You may be able to leverage the information provided there to help with your requirement.