Question
2
Replies
243
Views
Posted: October 7, 2019
Last activity: October 7, 2019
Closed
read email attachment and create case from the keywords in email attachment
Dear All,
I have requirement of creating case by reading the attachments(note pad ) in inbound email.
There will be some key information in the attachment of the email. With those information I need to create the case in pega. Parsing an email and creating case is fine.
But how do I parse a attachment in email and create pega cases. please let me know how this can be achieved.
Hello,
Can this be helpful: https://community.pega.com/sites/default/files/help_v83/procomhelpmain.htm#/express/mcp/tasks/mcp-enabling-analysis-attached-file-during-email-triage-tsk.htm
What is your Pega version?