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AmarjitS Member since 2016 2 posts
TCS
Posted: 9 months ago
Last activity: 9 months 3 weeks ago

read email attachment and create case from the keywords in email attachment

Dear All,

I have requirement of creating case by reading the attachments(note pad ) in inbound email.

There will be some key information in the attachment of the email. With those information I need to create the case in pega. Parsing an email and creating case is fine.

But how do I parse a attachment in email and create pega cases. please let me know how this can be achieved.

Low-Code App Development Dev/Designer Studio Case Management
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