Question
Read Email body contents and map to work object
Hello,
I successfully configured my case to be instantiated through email. I am stuck in reading the table contents from the email body and map the values to the work object. My Email body has a table that has values like FirstName, LastName, Email etc. I would like to map these to my work object. How do I process the pyBody contents and map to the case?
Thanks in advance.
Sravya
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Hi Sravya,
If all the emails have the same format, you can try to use parse delimited rules to achieve your functionality.
Please find the below link where information about parse delimited rules is present.
https://pdn.pega.com/sites/pdn.pega.com/files/help_v73/procomhelpmain.htm#rule-/rule-parse-/rule-parse-delimited/main.htm
Hope this helps.
--Ravi