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Deep Chakraborty (DEEPCHAKRA)
Cognizant Technology Solution

Cognizant Technology Solution
NL
DEEPCHAKRA Member since 2013 3 posts
Cognizant Technology Solution
Posted: March 23, 2018
Last activity: April 20, 2018
Posted: 23 Mar 2018 11:48 EDT
Last activity: 20 Apr 2018 7:06 EDT
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Reassigning a remote case between operators from local system with FCM

Our requirement is to display the federated worklist and operators on local system which is working fine. But now customer wants to use the OOTB drag and drop function to reassign works between operators. This is working for local cases i.e. cases created in the running system but it is not working on remote cases.

Is there anyone faced this requirement?

Case Management User Experience
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