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LaurelineD Member since 2018 3 posts
Sopra Steria Group
Posted: 4 months ago
Last activity: 1 month 4 weeks ago

Recalculate assignment SLA based on the property of an other class and task

Hello,

I have an SLA assignment (Task A) that is calculated based on a property on an other assignment (Task B).

Task A is created before task B, so I must updated the SLA of task A after I have finished task B.

I tried to add in my flowAction B : pyAdjustSLAPreAction and pyAdjustSLAPostAction. But what properties must I update in my section in other to update the good SLA (related to task A) ?

Thanks for help.

***Edited by Moderator: Pallavi to update platform capability tags***  

***Edited by Moderator Marissa to update General to Product; update Product details***  

Pega Platform Case Management
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