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lakshmimadhurya Tipireddy (lakshmimadhuryaT4218)
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lakshmimadhuryaT4218 Member since 2016 5 posts
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Posted: September 20, 2020
Last activity: September 20, 2020

Recents items are not updating in Recents table untill user logoff and login

When user is creating new work object or access any work object, record is being showed in Recents tab. We got requirements to show more columns related to work object, when they click on 'See All' in recents tab. We created a report definition joining PR_DATA_RECENTS table and work object table to get the current work object for recents. but periodically recents are not being written to the table but they exist in Recents cache declare page, which is the source for Declare_Recents. Is there any code change we can make to force recents to be written to table always. For exact same scenario such as creating work object or accessing a work object, sometime record is being written to table but some times not. Unable find root cause yet. Any help is highly appreciated. Thank you.

Pega Platform 8.4.1 User Experience Healthcare and Life Sciences Senior System Architect