Question

1
Replies
25
Views
Close popover
Taniya Dutta (TaniyaD3)
Accenture

Accenture
IN
TaniyaD3 Member since 2014 7 posts
Accenture
Posted: November 5, 2020
Last activity: November 5, 2020

Recurring campaign did not run at its scheduled time

We had a recurring campaign and it did not ran for many days at its scheduled time. In upcoming run section it is showing the timings.

I do not think there could be some issue in the environment because other recurring campaign ran successfully.

How can I find the root cause behind it why it did not ran.

Can anyone please help me how to debug the scenario or an explanation for it.

 

***Edited by Moderator: Pooja to update platform capability tag***
Pega Marketing 7.4 System Administration Data Integration