We have set up our infrastructure in such a way that two applications will share the same database..Each application will have its own access group and operators will be members of more than one access group..
When a user logs in to one application portal and clicks on a specific functionality- a new tab should be launched of the different application.
Approach: We have used RedirectandRun activity for this. It does launch the new tab with the different access group/application but the problem is original session/thread context is lost.The other functionalities of the original application error out.We checked the Requestor sessions in SMA and its always one (i.e. new application).The original session is lost.
Steps to Reproduce
1) From application one click on a link
2) On the link call a Harness that calls RedirectandRun activity. Pass the required parameters. (attached)
There has been an issue; please consult your system administrator
Tried Branch RedirectAndRun but didn't work.
***Updated by Moderator: Marissa. Removed user added #helpme, Ask the Expert, and SR Created group tags. Apologies for confusion, shouldn't have been an end-user option; updated categories; added SR Exists group tag.***
***Updated by moderator: Lochan - User still needing assistance. Adding #helpme tag***
We looked into both the links and from the first link decided the HFIX-23690.We raised an SR for the same and got a reply from the GCS team that the HFIX may not be an appropriate fix and we should raise another SR to get a suggestion from the GCS support engineers. Please help!
Error on the tracer:
Failed to find a 'RULE-NAVIGATION' with the name PZPROFILEMENU' that applies to @baseclass
When we lokked up in the PDN we found this article that clearly states that thi can be solved with the hfix.