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SuditSNG Member since 2013 19 posts
Capgemini
Posted: 4 years ago
Last activity: 4 years 9 months ago
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Refresh Portal Harness issue

Hi,

As a part of a larger use case, I am trying a couple of simple tests related to refreshing the harness for the pyCaseManager7 portal (OOTB portal - no customization done) and it doesn't seem to be working properly. Here are the details:

Pega version - 7.1.6

Approach 1:

1.I included a button / link in the pyPortalHeader section (which is included in the pyCaseManager7 harness for the pyCaseManager7 portal)

2.On click event of the button is configured as follows, however, when I click on the button, nothing happens (nothing shows in the tracer or fiddler)



Untitled.png

Question - Is Refresh current harness not expected to work in this scenario?

Approach 2:

1.I included a button / link in the pyPortalHeader section (which is included in the pyCaseManager7 harness for the pyCaseManager7 portal)

2.On click event of the button is configured as follows. Clicking on the button, reloads the entire portal, however, the wide panel disappears and after the refresh, if I click on any of the navigation options present in the left panel, it opens up the corresponding harness in the designer studio instead of the user portal.


Untitled1.png


Question -Has anyone encountered this before?

Is there an alternative approach to refreshing the whole portal?

Thanks in advance for any kind of suggestions


Regards

Sudit

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