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 Jimin Kim (JiminK80)
Perficient Inc - New York

Perficient Inc - New York
US
JiminK80 Member since 2017 9 posts
Perficient Inc - New York
Posted: August 31, 2017
Last activity: September 14, 2017
Posted: 31 Aug 2017 10:49 EDT
Last activity: 14 Sep 2017 15:57 EDT
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Regarding creating a support request

I tried to follow the instruction given on "Introduction to My Support Portal: Opening a Support Request"(https://pdn.pega.com/community/product-support/question/introduction-my-support-portal-opening-support-request), but when click on "My Support Portal", it says that I'm not linked to an account while I am logged in pdn.pega.com through my company account. How do I link my pdn account in my support portal so I can create a support requets?

Thank you,
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Accepted Solution

Posted: 4 years ago
Posted: 31 Aug 2017 11:07 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
MOD
Lead Technical Documentation Specialist
Pegasystems Inc.
IN

Hello!


Thank you for posting your query here. A Support Contact is required to affliate you to an account. Please talk to your Account Executive to add this affliation for you or to direct you to the appropriate Support Contact in your organization.


Also, Support Contact Information


Regards,

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