As per the User Guide of this Tool, it has mentioned that "This tool is not Supported by Pega, which means if you encounter an issue or need any enhancements you cannot raise a Support SR to GCS to provide any fix or resolution" .
Can you please confirm the above Statement is true.
1. Does Pega GCS Support this tool or not.
2. What is the Success ratio of this tool for the customers who are already using this tool.