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Soumya Maity (SoumyaM4)
Cognizant

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SoumyaM4 Member since 2014 4 posts
Cognizant
Posted: June 14, 2017
Last activity: July 12, 2017
Posted: 14 Jun 2017 10:00 EDT
Last activity: 12 Jul 2017 7:14 EDT
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Regarding External Assignment Post Processing

Hello Everyone,

I have implemented a flow using External assignment. By using it, i am getting an email to the dedicated account. After clicking the link provided in that email, I am being redirected to the flowaction section , that is directly connected to the external assignment. But, here i am facing an issue. In that section there is a link and if i click on that link, i am supposed to see a pop-up with some instructions. I have used a local action in Modal dialogue format for the pop-up. But every time I click on that link, I am getting the DenyExternal screen, which is a ootb html rule, dedicated for external assignment. I have no idea why i am getting this DenyExternal screen. Even after I traced it, could not find a way that how and why it's being called upon.

Can anyone please help me with the external assignment issue. Can anyone share some extended knowledge on this external assignment that how to use it without facing any absurd issue.(Please have a look at the attached document)

Thanks in Advance.

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