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Kurra Vijetha (KurraV66)
Hexaware Technologies

Hexaware Technologies
IN
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KurraV66 Member since 2017 1 post
Hexaware Technologies
Posted: March 15, 2019
Last activity: March 16, 2019
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Regarding Pega RPA

We have modified the openspan config file and replaced the files of office 2013 but we are still getting the following error. Can you kindly provide any solution?

Robotic Process Automation
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Posted: 1 year ago
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Debraj Tarafder (tarad1)
PEGA
Senior Pega Support Associate
Pegasystems Inc.
IN
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Hi,


Thank you for posting your question in PSC.


When installing the Runtime, you must specify the version of Office that is installed on the machine.  This message appears when there is a mismatch between the version of Office actually installed on the machine and the version that was selected when Runtime was installed.  There are two ways to fix this,


  1. reinstall with the correct choices

  2. copy the dlls from the Office2013 folder in the install folder to the root of the install folder and update the OfficeVersion key in the RuntimeConfig.xml file

Hope this helps.


Regards,


Debraj
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