Question3Replies43Views charantejak Member since 2018 5 posts People Tech Group Posted: 1 year agoLast activity: 1 year 8 months ago Closed Related to SLAIf candidate is not submitting the task with in dead line. That candidate marked as FAIL & mail should be send few operators.***Edited by Moderator Marissa to update platform capability tags**** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoMarcLasserre_GCS PEGA replied to charantejakHello, Can you use the Out-Of-The-Box SendEmailNotification maybe. Posted: 1 year agocharantejak People Tech Group replied to MarcLasserre_GCSmail should be send few operators Posted: 1 year agoSiddhantJivane Areteans replied to charantejakHi Charan, You can specify the escalation in SLA when Deadline has met.In that escalation you can write your own logic how you want to mark that operator as FAIL and also send notification to the respected person.