Release Lock after certain period of time
Hello,
Is there a way to release the lock after a certain period of time?
Thanks,
Ghina
***Updated by Moderator: Marissa to update topic categories***
Pegasystems Inc.
US
You can specify a default lock time on the case type in Pega 7.
Incessant Technologies
GB
Hi,
You can go through the below link for more info on locking
https://pdn.pega.com/about-pega-7-case-locking
Thank you,
Srijith.
Areteans Technologies
AU
1. Go to Case Explorer and select the case where you want to set locking mechanism.
2. Go to Settings tab -> Locking.
ANZ
AU
Hi,
Locking mechanism can be handled in below ways:
1. Records--->Sysadmin-->System
Enter the maximum time in minutes that an instance — for example, a work item — remains locked when opened. The default value is 30 minutes.
2. As mentioned above by other members,
1. Go to Case Explorer and select the case where you want to set locking mechanism.
2. Go to Settings tab -> Locking.
Murex
LB
Hello,
1. Go to Case Explorer and select the case where you want to set locking mechanism.
2. Go to Settings tab -> Locking. This is not working from my side after 30 mins the lock was not released from pr_sys_locks