Chris_Boone Member since 2012 7 posts
Posted: 4 years ago
Last activity: 4 years 4 months ago

Reliability of Referencing Rules

I just started work at a new client and am wanting to be able to use referencing rules to help identify where rules are being used, but this client seems to have a lot of cases where references don't seem to work.  Does anyone know which circumstances don't get covered by referencing rules?

For example, if a client skims rulesets and deletes the originals, does that mess up referencing rules?

Are there things that can be done to help the rule referencing feature to work more reliably.  This used to work very well pre 7, but it seems to be much less reliable now.

Message was edited by: Vidyaranjan Av | Included Category

Case Management User Interface
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