Chris Boone (Chris_Boone)
Consulting Manager, Pega Consulting
Pegasystems Inc.
Chris_Boone Member since 2012 7 posts
Posted: June 15, 2016
Last activity: June 17, 2016
Posted: 15 Jun 2016 11:58 EDT
Last activity: 17 Jun 2016 15:51 EDT

Reliability of Referencing Rules

I just started work at a new client and am wanting to be able to use referencing rules to help identify where rules are being used, but this client seems to have a lot of cases where references don't seem to work.  Does anyone know which circumstances don't get covered by referencing rules?

For example, if a client skims rulesets and deletes the originals, does that mess up referencing rules?

Are there things that can be done to help the rule referencing feature to work more reliably.  This used to work very well pre 7, but it seems to be much less reliable now.

Message was edited by: Vidyaranjan Av | Included Category

Case Management User Experience
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