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AnchalG2 Member since 2015 2 posts
Infosys ltd
Posted: 8 months ago
Last activity: 8 months 1 week ago

Reload a Parent Thread Level Data Page from Child Thread

Hi All,

I have a query regarding the Refresh/Reload of Thread Level from another thread.

We have a requirement in CRM framework that on update of a service case we need to refresh a thread level read only data page which is available on Parent(Interaction) thread from the Child case, which we are unable to do, as the refresh is only happening on the current thread. (Here the Data page is used to call a connect-rest API)

Can anyone please guide how to achieve this ? Is there any function to get the Parent thread context and refresh the D page.

Pega Platform Low-Code App Development Case Management
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