Question 1 Replies 367 Views × Close popover Vivek Singh (Keviv_Singh) Accenture Accenture DE View Profile Send Message Keviv_Singh Member since 2017 7 posts Accenture Posted: November 13, 2017 Last activity: November 14, 2017 Posted: 13 Nov 2017 9:29 EST Last activity: 14 Nov 2017 9:59 EST Closed Remider Email using EWS(Exchange web service) Hi Guys, We are using OOTB EWS to set Appointment in Outlook. We have switched off the reminder notification from the Pega application and allowed to take over the Outlook remider settings. The 2 responsible properties of PEGA EWS which are used to set reminders are 1) ReminderIsSet - Flag to activate the reminder settings 2) ReminderMinutesBeforeStart - To set the reminder time (Outlook default is 15 mins) Well these are the parameters which olny notifiy the user about the appointment [But does not send an reminder emails at all.] Problem: Few users of our application is complaining that they are receiveing reminder emails every now and then even a day before the appointment is set. I am unsure what might be the root cause. We also recently upgraded to 7.2.2. 1) The upgrade has additional setting which is making this happen. 2) Is it the users Personal Outlook settings. Data Integration × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years ago Posted: 14 Nov 2017 9:59 EST × Close popover Jeff Houle (HOULJ) PEGA Senior Software Engineer Pegasystems Inc. US View Profile Send Message HOULJ PEGA replied to Keviv_Singh Did you check one of these users' settings (probably via Outlook)? You should definitely rule out issue 2 before going further. If they have their default reminder set to 1 Day, the Exchange server is just doing what it has been told to do.