Question
Remove Add Work item in Actions drop down menu
I have a requirement that states the "Add Work" item be removed from the Actions drop down menu. This option appears in the Actions drop down when a user is in either a parent or child case. I have found the pyWorkActionsReview navigation section in the Work class, and have experimented with deleting various lines to see if I can get that item to NOT show up in the parent and child cases, however nothing has worked thus far.
Any help would be greatly appreciated.
I am running Pega 7.3.0.
Is "Manual instantiation" checked on your case type rule? When it is checked the 'Add Work' option is displayed in the Actions menu. You could uncheck it or add a condition as to when it should display.
https://pdn.pega.com/sites/pdn.pega.com/files/help_v73/procomhelpmain.htm#case management/case-designer/case-wide-properties/case-instantiation/cm-enabling-manual-case-instantiation-tsk.htm