Remove Add Work item in Actions drop down menu
I have a requirement that states the "Add Work" item be removed from the Actions drop down menu. This option appears in the Actions drop down when a user is in either a parent or child case. I have found the pyWorkActionsReview navigation section in the Work class, and have experimented with deleting various lines to see if I can get that item to NOT show up in the parent and child cases, however nothing has worked thus far.
Any help would be greatly appreciated.
I am running Pega 7.3.0.
Pegasystems Inc.
US
Is "Manual instantiation" checked on your case type rule? When it is checked the 'Add Work' option is displayed in the Actions menu. You could uncheck it or add a condition as to when it should display.
https://pdn.pega.com/sites/pdn.pega.com/files/help_v73/procomhelpmain.htm#case management/case-designer/case-wide-properties/case-instantiation/cm-enabling-manual-case-instantiation-tsk.htm
Accepted Solution
FBI
US
Thank you, CarissaW! Though this is not the route I took to solve my issue, the above article will be very useful for future work on my project.
The solution I found for this particular issue was this: I did not realize there were different Action menus for the various harness types (I'm still very new to Pega, and most of my learning has been trial and error). I ended up removing the "Add Work" node from both the pyWorkActionsPerform and pyWorkActionsReview navigations in the Work- class.