Question4Replies33Views ElmerL19 Member since 2020 3 posts DELL Posted: October 20, 2020Last activity: October 20, 2020 Solved Remove Service Level Agent Work Object AssignmentHi Pega Community, How do i remove the service level agent queue from activity?Any examples i can follow? I am using Pega 8.3Thanks! Pega Platform 8.3 ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 1 month agokanap2 PEGA replied to ElmerL19Please find the below article which might be helpful.https://collaborate.pega.com/question/remove-sla-permanently-assignment Posted: 1 month agoElmerL19 DELL replied to kanap2Hi Pavan, Do I follow this? You can try the below steps to remove the SLA:- Open work object on a separate page (and lock it)- Remove the SLA Goal/Deadline/Late properties- Save the work object- Commit Any examples that I can follow? Accepted Solution Posted: 1 month agoUpdated: 1 month agokanap2 PEGA replied to ElmerL19This will just clear the properties from the Work Page.I mean to follow the below article mentioned in the above article.https://collaborate.pega.com/question/clearing-sla-table-entries-pega-731You need to browse the instance from System-Queue-ServiceLevel and browse by using Assignment Handle (pxAssignmentHandle) and use Obj-Delete to delete the instance.In this way item will be removed from the queue. Posted: 1 month agoElmerL19 DELL replied to kanap2Thank you very much Pavan for the help!