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Mr.Ashok Member since 2013 4 posts
Verizon
Posted: 3 years ago
Last activity: 3 years 1 month ago
Closed

Rename a case type menu item missing.

We are on 7.2.2 and are trying to rename a case type and we no longer see the option to rename a case type in the menu. It seems it is removed (screenshot of the rule attached). Interestingly, 7.2.2 help still talks about the Rename menu item to help rename a case type. Any thoughts?

Case Management
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