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Posted: June 17, 2019
Last activity: June 26, 2019
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Reopen Parent/Child Functionality
Hi,
Please let us know for the best design practice for reopening Child cases when we reopen a Parent Case.
Example : In Smart Dispute we have a Parent Claim (C-) case having 5 Child Dispute (D-) Cases, The requirement says when we withdraw a claim mistakenly we need to reopen the Claim as well as Dispute cases what would be best approach to reopen here?
Thanks
You could try a depth-first traversal of subcases.
When visiting the subcase call Work- reopenWorkObject.
This activity also reopens the parent case.
It is essential for a Cover to maintain the correct value for pxCoveredCountOpen.
The depth-first approach resembles an "Undo", i.e., winding back the clock in reverse.