Question

4
Replies
160
Views
Bapas Member since 2010 17 posts
Accenture
Posted: 1 year ago
Last activity: 1 year 3 months ago
Closed

Reopen Parent/Child Functionality

Hi,

Please let us know for the best design practice for reopening Child cases when we reopen a Parent Case.

Example : In Smart Dispute we have a Parent Claim (C-) case having 5 Child Dispute (D-) Cases, The requirement says when we withdraw a claim mistakenly we need to reopen the Claim as well as Dispute cases what would be best approach to reopen here?

Thanks

Low-Code App Development Case Management
Moderation Team has archived post
Share this page LinkedIn