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Bapana Silpi (Bapas)
Accenture
Lead System Architect
Accenture
GB
Bapas Member since 2010 17 posts
Accenture
Posted: June 17, 2019
Last activity: June 26, 2019
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Reopen Parent/Child Functionality

Hi,

Please let us know for the best design practice for reopening Child cases when we reopen a Parent Case.

Example : In Smart Dispute we have a Parent Claim (C-) case having 5 Child Dispute (D-) Cases, The requirement says when we withdraw a claim mistakenly we need to reopen the Claim as well as Dispute cases what would be best approach to reopen here?

Thanks

Low-Code App Development Case Management
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