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KAUSHIKGHSL Member since 2010 10 posts
TCS
Posted: 3 years ago
Last activity: 3 years 4 months ago
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Report Definition Drill Down not working correctly after upgrading from 7.1.9 to 7.2.2

Hi,

We have recently upgraded our application from 7.1.9 to 7.2.2. After upgrading, we are noticing that report definition drill down not working correctly in 7.2.2, while the same report definition drill down is working fine in 7.1.9. We checked with the aging reports like pyAgeOpenByClass / pyAgeByAssignee (present in pega reporting ruleset). These reports has columns like 'Within Goal', 'Past Goal' and 'Past Deadline'. So suppose at runtime 'Within Goal' count shows 4, 'Past Goal' count shows 0, and Past Deadline count shows 1. If we click on any of the count, drill down is showing all the cases (total cases), and not the cases which is supposed to be shown - for example - if we click 'Within Goal' count which is showing 4, instead of showing only those 4 cases, it is showing all the cases.

Has anybody faced the same ?

Thank you.

Kind Regards,

Kaushik

***Updated by Moderator: Marissa to move from Pega 7 Upgrade Center to Product Support Community; update categories***

***Moderator Edit: Vidyaranjan | Updated SR details***

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