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 Sean Salaz (SALAZONE)
PEGA
Senior System Architect, Pega Academy
Pega
US
SALAZONE Member since 2006 46 posts
PEGA
Posted: June 22, 2016
Last activity: August 8, 2016
Posted: 22 Jun 2016 16:38 EDT
Last activity: 8 Aug 2016 8:25 EDT
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Report definition is not exporting results to excel

I have a report definition in PRPC 7.1.8 that produces results but when I export those results to Excel nothing is exported.

I have tried the following:

On Report Viewer tab, I selected: Group results when exporting to Excel

On the Data Access tab, I selected: Ignore formatting when exporting to excel

Neither had any effect

I looked at these:

https://pdn.pega.com/support-articles/export-excel-not-exporting-all-data-report-definition

https://pdn.pega.com/support-articles/export-excel-report-definition-not-working

Neither helped.


I don't see this problem on any of the other reports on this server that I've tried.

Any advice?

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Accepted Solution

Posted: 5 years ago
Posted: 23 Jun 2016 13:39 EDT
Sean Salaz (SALAZONE)
PEGA
Senior System Architect, Pega Academy
Pega
US

I resolved this. On the Data Access tab there is a setting: Maximum elapsed time in seconds for export. I adjusted this up and am seeing the data in Excel now.
Posted: 4 years ago
Posted: 8 Aug 2016 8:25 EDT
Saran Raj Y (Y.Saranraj)
Cognizant
Programmer Analyst
Cognizant
IN

Hello Salaz,


For resolving this issue, you said that adjusted "Maximum elapsed time in seconds for export" to up. Can you tell me what value you have provided in that field.