Question

1
Replies
131
Views
Close popover
lakhan khandelwal (lakhank7)
Areteans

Areteans
IN
lakhank7 Member since 2018 5 posts
Areteans
Posted: October 25, 2019
Last activity: November 19, 2019
Closed

Report Definition on Pulse comments

I want to prepare a report definition on Pulse comments and its replies. The data should be displayed like this when we run a RD:

Work Object ID Comment Pulse pyIDUser Name
A-1 Comment Posted P-1 U-1
A-1 Reply to Comment Posted P-2 U-2

A-1 is CaseID i.e. WorkObject pyID

P-1 & P-2 pyID of pulse comments.

The first row contains the comment posted by User 1 . And User posted a reply to User 1.

But when I am trying to create a report I am getting data like this from Report Definition:

Work Object ID Comment Pulse pyID Reply
A-1 Comment Posted P-1 Reply to Comment Posted

i.e. only one row for both comment and reply but I want to display two rows as displayed by first table in the post.

Thanks

Reporting
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.