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 lakhan khandelwal (lakhank7)
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lakhank7 Member since 2018 5 posts
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Posted: October 25, 2019
Last activity: November 19, 2019
Posted: 25 Oct 2019 4:18 EDT
Last activity: 19 Nov 2019 8:55 EST
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Report Definition on Pulse comments

I want to prepare a report definition on Pulse comments and its replies. The data should be displayed like this when we run a RD:







Work Object ID Comment Pulse pyIDUser Name
A-1 Comment Posted P-1 U-1
A-1 Reply to Comment Posted P-2 U-2

A-1 is CaseID i.e. WorkObject pyID

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I want to prepare a report definition on Pulse comments and its replies. The data should be displayed like this when we run a RD:

Work Object ID Comment Pulse pyIDUser Name
A-1 Comment Posted P-1 U-1
A-1 Reply to Comment Posted P-2 U-2

A-1 is CaseID i.e. WorkObject pyID

P-1 & P-2 pyID of pulse comments.

The first row contains the comment posted by User 1 . And User posted a reply to User 1.

But when I am trying to create a report I am getting data like this from Report Definition:

Work Object ID Comment Pulse pyID Reply
A-1 Comment Posted P-1 Reply to Comment Posted

i.e. only one row for both comment and reply but I want to display two rows as displayed by first table in the post.

Thanks

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Posted: 1 year ago
Posted: 19 Nov 2019 8:55 EST
Bhuvana Mahalingam (mahab_GCS)
PEGA
Principal GCS Solutions Engineer
Pegasystems Inc.
US

Hi lakhank7


So, it looks like you need all the unique pulse IDs. Why can't you fetch that? What is this column Reply that you have?