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lakhank7 Member since 2018 3 posts
Areteans
Posted: 9 months ago
Last activity: 8 months 2 weeks ago

Report Definition on Pulse comments

I want to prepare a report definition on Pulse comments and its replies. The data should be displayed like this when we run a RD:

Work Object ID CommentPulse pyIDUser Name
A-1Comment Posted P-1U-1
A-1Reply to Comment PostedP-2U-2

A-1 is CaseID i.e. WorkObject pyID

P-1 & P-2 pyID of pulse comments.

The first row contains the comment posted by User 1 . And User posted a reply to User 1.

But when I am trying to create a report I am getting data like this from Report Definition:

Work Object ID CommentPulse pyIDReply
A-1Comment Posted P-1Reply to Comment Posted

i.e. only one row for both comment and reply but I want to display two rows as displayed by first table in the post.

Thanks

Reporting
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