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Vijayan Madras Kanagaraj (VijayanM)
Cognizant Technology Solutions

Cognizant Technology Solutions
IN
VijayanM Member since 2015 6 posts
Cognizant Technology Solutions
Posted: December 11, 2019
Last activity: December 11, 2019
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Reports - Scheduled Task is not Executing

We have two reports for Financial department that is scheduled as Task to run every morning 6am in Production. For the last 3 days, these tasks are not getting triggered. We are manually running the reports and sending it to the user. The ScheduledTaskProcessor agent is running fine without any exceptions. Node health is good, but we can observe the "Hazelcast not active" messages in the broken queue items for the Scheduled Task Processor. Any insights to fix this will be helpful.

pxObjClass>Embed-QueueErrorDetails</pxObjClass>
<pxStackTrace>com.hazelcast.core.HazelcastInstanceNotActiveException: Hazelcast instance is not active!
at com.hazelcast.spi.AbstractDistributedObject.throwNotActiveException(AbstractDistributedObject.java:104)
at com.hazelcast.spi.AbstractDistributedObject.lifecycleCheck(AbstractDistributedObject.java:99)
at com.hazelcast.spi.AbstractDistributedObject.getNodeEngine(AbstractDistributedObject.java:93)
at com.hazelcast.spi.AbstractDistributedObject.getPartitionId(AbstractDistributedObject.java:75)
at com.hazelcast.cache.impl.AbstractInternalCacheProxy.invoke(AbstractInternalCacheProxy.java:152)
at com.hazelcast.cache.impl.AbstractCacheProxy.getAsync(AbstractCacheProxy.java:77)
at com.hazelcast.cache.impl.CacheProxy.getAsync(CacheProxy.java:73)
at com.hazelcast.cache.impl.AbstractCacheProxy.get(AbstractCacheProxy.java:157)
at com.hazelcast.cache.impl.CacheProxy.get(CacheProxy.java:73)
at com.hazelcast.cache.impl.CacheProxy.get(CacheProxy.java:85)
at com.pega.platform.cache.internal.CacheImpl.get(CacheImpl.java:89)
at com.pega.pegarules.session.internal.mgmt.util.StaticContentAGCache.get(StaticContentAGCache.java:124)
at com.pegarules.generated.activity.ra_action_requestorinitialize_427d772bf9967b42fa8d887b0f447037.step17_circum0(ra_action_requestorinitialize_427d772bf9967b42fa8d887b0f447037.java:1848)
at com.pegarules.generated.activity.ra_action_requestorinitialize_427d772bf9967b42fa8d887b0f447037.perform(ra_action_requestorinitialize_427d772bf9967b42fa8d887b0f447037.java:410)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3597)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10845)
at com.pegarules.generated.activity.ra_action_pzscheduledtaskprocessor_283d4f32bb94445073fa3724390b13bf.step1_circum0(ra_action_pzscheduledtaskprocessor_283d4f32bb94445073fa3724390b13bf.java:381)
at

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