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 Ponnurangam Nagaraj (Ponnurangam)
Tata Consultancy services
Ponnurangam Nagaraj
Tata Consultancy services
HU
Ponnurangam Member since 2015 17 posts
Tata Consultancy services
Posted: June 5, 2019
Last activity: June 6, 2019
Posted: 5 Jun 2019 8:51 EDT
Last activity: 6 Jun 2019 5:07 EDT
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Request help in understanding thread dump

Hi Team,

we are observing thread dump in pegarules.log in prod file and need help in understand the same.

Please find attached thread dump.

I have followed the below link and identified attached culprit thread but not able to get the issue completely.

https://community.pega.com/video-library/support-guide-how-analyze-thread-dump

but not able to proceed further. Thanks in advance !!

***Edited by Moderator: Lochan to update platform capability tags***

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Posted: 2 years ago
Posted: 5 Jun 2019 17:06 EDT
Arvind Malav (ARVINDMALAV)
PEGA
Technical Manager
PEG
IN

Thread taking time is: ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'


and log suggests, its busy at pysystemoperationsagentmanagement.


Can you please check and confirm if operation on agent management is taking time?