Question
Request help in understanding thread dump
Hi Team,
we are observing thread dump in pegarules.log in prod file and need help in understand the same.
Please find attached thread dump.
I have followed the below link and identified attached culprit thread but not able to get the issue completely.
https://community.pega.com/video-library/support-guide-how-analyze-thread-dump
but not able to proceed further. Thanks in advance !!
***Edited by Moderator: Lochan to update platform capability tags***
Hi,
PFA, complete log with masked details. Thanks in advance !!
Thread taking time is: ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'
and log suggests, its busy at pysystemoperationsagentmanagement.
Can you please check and confirm if operation on agent management is taking time?
Hello,
Would it be possible for you to share the full logs?