Question4Replies461Views PerampalamR Member since 2016 3 posts Newyorklife Posted: December 7, 2016Last activity: December 30, 2016 Closed Requesters are not removed from SMA even after User logged out.I can see all requesters active with user name as none in SMA.Because of this, in AES I am always seeing requesters red and criticalName : none, Client Address : none, Last input nothing, just space. in SMAany suggestion to do and changes.we are using Pega 7.1.7ThanksKulam***Updated by Moderator: Marissa to add SR Details*** System Administration SR Created ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoWaikeiKwok_GCS PEGA replied to PerampalamRHi, i have seen different reason to have none requestors left in the system. i would engage Pega support to further investigate. =waikei Posted: 3 years agoLochan_DV MOD replied to PerampalamRHi Kulam, Please let us know if you do log an SR with Pega Support for this and its ID. That way we can track it and follow-up this discussion with the resolution. Regards, Lochan | Community Moderator | Pegasystems Inc. Posted: 3 years agoLochan_DV MOD replied to PerampalamRHi Kulam, Thank you for letting us know the SR number. I had a look into the SR and found that it has been closed for now and there is a suggestion for you to check the below PSC post. Adding that update here so that both are connected with this information! Session Log off upon browser close Please let us know for more updates. Regards, Lochan | Community Moderator | Pegasystems Inc. Posted: 3 years agoLochan_DV MOD replied to PerampalamRHello! We wil be closing this thread to future replies. Please let us know if you need to reopen it at any time in the future. Need a Moderator? Regards, Lochan | Community Moderator | Pegasystems Inc.