Question
Requestor Lock Exception
we are using Pega Version 8.1.4 and Server is Tomcat. we are getting this error only in production and in Lower Envs its working fine.
ERROR vos.drillzone.com|10.207.32.100 - 10.207.32.100: com.pega.pegarules.pub.context.RequestorLockException
com.pega.pegarules.pub.context.RequestorLockException: Unable to synchronize on requestor HRJB3W7N0E9P5E30WXHGOYLH54MFUPGH2A within 120 seconds: (thisThread = https-jsse-nio-443-exec-3) (originally locked by = https-jsse-nio-443-exec-15) (finally locked by = https-jsse-nio-443-exec-15)
There is an article describing how you can debug this:
https://community.pega.com/knowledgebase/articles/troubleshooting-unable-synchronize-requestor-timeout-after-120-seconds
It is often caused by a slow database operation. E.G:
https://community.pega.com/support/support-articles/unable-synchronize-requestor-0
https://collaborate.pega.com/question/prpc-application-slowness-unable-synchronize-request