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Ramachandra Rao (Ramachandra)
Wipro
Pega SME
Wipro
US
Ramachandra Member since 2011 5 posts
Wipro
Posted: 1 week 1 day ago
Last activity: 1 week ago

Requestor Lock Exception

we are using Pega Version 8.1.4 and Server is Tomcat. we are getting this error only in production and in Lower Envs its working fine. 

 

ERROR vos.drillzone.com|10.207.32.100  - 10.207.32.100: com.pega.pegarules.pub.context.RequestorLockException

com.pega.pegarules.pub.context.RequestorLockException: Unable to synchronize on requestor HRJB3W7N0E9P5E30WXHGOYLH54MFUPGH2A within 120 seconds: (thisThread = https-jsse-nio-443-exec-3) (originally locked by = https-jsse-nio-443-exec-15) (finally locked by = https-jsse-nio-443-exec-15)

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform 8.1.4 Case Management System Administration Other Industry Scrum Master