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Altisource
Posted: December 12, 2019
Last activity: December 12, 2019
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Requirement of accessing the same case by multiple users
Hi,
We have a requirement that 2 end-users should work on the same case.
scenario:
if user A logged into an application and holds a lock on the case. at the same time, another user B accessing the Child case and updating the information to child case as well as parent case.
A holds lock so that B is unable the data update the data on parent case and vice versa.
Please help us on accessing the same case by multiple users
Hello,
I would recommend you to change your locking mechanism for optimistic locking. What Pega version are you running?