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RaviThejaS Member since 2017 3 posts
HCL
Posted: 1 year ago
Last activity: 1 year 8 months ago
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Requirement to display Step Count in Case Life Cycle Gadget

Customer has requirement to view Cases that are waiting in each Step .

We are on 7.2.2 , the current Case life Cycle gadget displays only count of Cases for each stage but not for steps. We did some customization to display step counts. But i was looking for OOTB feature if any available in any other gadgets or release for this specific requirement.

Case Management
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