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HarshitS0328 Member since 2016 1 post
Syntel
Posted: 3 years ago
Last activity: 3 years 8 months ago
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Requirement: To give a user a simple feedback form with 2 radio button and submit button, and once they select any one radio button, and clicks on Submit then it should send the handler

Hi All,

Actually issue i'm facing is very bit same as this problem thread, but functionality wise it is not working. So below is the requirement:
To give a user a simple feedback form with 2 radio button and submit button, and once they select any one radio button, and clicks on Submit then it should send the handler (backend support team which will have a fix email address to get all feedback responses). 

Approach : I'm able to get the email on my gmail account. This is done using a Section rule (it has 2 radio btn and a submit btn) which is used in Correspondence which is sending email to my account. (Till here all is fine).
Now when this section appears in mail, i want to make that Submit to send back the response back to support team email (all this is done in inline mail only, i'm not sure whether it  is feasible !!)

Problem: I tried to call click action on Submit button but somehow it's not working, even remotely. Pls let know any link or way on how to do read back the mail with response on clicking button.

Note: Have created SOAP service, and an activity to read the input. Also tried DWA, and Survey feedback (ootb) but due to some reason we can't approach with that.

Thanks !

***Updated by moderator: Lochan to create post from this reply; add topic category***

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