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BharathTekula Member since 2014 2 posts
TCS
Posted: August 14, 2017
Last activity: August 16, 2017
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Reset Issue in the Dashboard while switching the Application

Hi,

We have 2 Applications which users switch and use both the applications simultaneously. In the Dashboard, If the user selected "x" workbasket to see the list of cases in 1st application and switch to 2nd application. In the Dashboard, the report still shows of the same "x" workbasket. But as this workbasket not exists in the 2nd application it shows no results and which is a bug for the end user.

Analyzed all the possible ways to fix the issue but couldnt able to find the root cause to reset parameters/D_PortalContext which loads the report at Dashboard.

Please do the needful to resolve this issue.

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