Question
Raytheon Technologies
US
Last activity: 9 Dec 2019 20:32 EST
REST Service for adding attachments to a case?
We are using the out of the box Cases API to create and update cases via REST service request from another system. Is there an out of the box way to make a request to update a case and include an attachment that will result in that file being attached to the work object? If not, what is the best way to add that functionality?
We are running the Pega Platform version 7.4 on prem.
Raytheon Technologies
US
We found this help page that shows an example of what we are looking for: https://community.pega.com/sites/default/files/help_v74/procomhelpmain.htm#rule-/rule-service-/rule-service-rest/service-rest-rule-distinct-uri-specification-con.htm
This seems to suggest that there is an attachments resource for cases
api/v1/cases/C_100/attachments
But it's not clear if it is actually implemented or if it's just an example of something that could be implemented. I can't find any other evidence that the ability to add attachments to via the REST API actually exists.
Billennium India Pvt Ltd
IN
Hi,
We too have the similar kind of Requirement. Please any one suggest.
How to receive an attachments through REST API and save it as an attachment in Pega.
As i found that pyResponseAttachmentPage of Data-ServiceMessage is to use. But, i am not aware of the steps to implement. Could someone post the steps to implement to acheive the requirement.
This is some what urgent,
Raytheon Technologies
US
Can anyone help answer this question?
Pegasystems Inc.
CA
The OOTB Pega REST APIs like Create Case/Update Case do not support attachments yet. You will have to implement a custom REST service to support attachments. The incoming attachments (if they are sent by the client in a multi-part request) are stored in a named page called pyRequestAttachmentPage. You can refer to this post: https://community.pega.com/sites/default/files/help_v83/procomhelpmain.htm#/express/rule-/rule-connect-/AttachmentsSOAPdotNetHttp.htm
Even though it is from 8.3 Help, the same applies to all versions of Pega.
Cognizant
IN
Hi Praneeth,
If we don't configure the attachment related properties in the request payload , how would the same be sent through the client and how will pega
form the pyRequestAttachmentPage.
Pegasystems Inc.
CA
Could you please start a new thread as this post is specific to Pega OOTB REST API.