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VigneshAmarnathan Member since 2011 5 posts
HCL Technologies Ltd.
Posted: 1 year ago
Last activity: 1 year 10 months ago
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Restrict case search for few users

Hi All,

Our requirement is to restrict case search functionality to certain users. There are 2 set of users, lets say - ABC, DEF. When ABC user logs in he should be able to perform case search on ABC cases and when DEF user log in in he should be able to perform case search on DEF cases.

If ABC user login and perform case search - only ABC cases must be opened and DEF cases should not be shown/opened and vice versa. Both these cases are of same case type but differentiated by using a flag.

Please help us in achieving this requirement.

Thanks

Vignesh.

***Updated by moderator: Lochan to update platform capability***

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