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Ponnurangam Nagaraj (PonnurangamN6839)
Thryve

Thryve
IN
PonnurangamN6839 Member since 2021 3 posts
Thryve
Posted: February 21, 2021
Last activity: February 22, 2021

Restricting case access to certain users without "You are authorized" message

Hi,

Requirement:

We have requirement to restrict the user not to have access to create cases. The Particular UI screen would have option to both review and create cases for other/admin user . This particular user should only have access to view case alone, but not to create cases

I referred multiple pdn posts which recommended to implement it using Access role and ABAC.

Attempted Soln :

I have tried using Privilege rule in Process tab of flow, but is throws "You are not authorized to perform action on ****"

Our client is not interested in displaying this authorization error message to user. I see Both Access role and ABAC will throws same authorization message to user.

Request your ideas/thoughts on this scenario pls. Thanks!!

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform Case Management