Question
7
Replies
7043
Views
Chennai Institute of Technology
Posted: February 19, 2018
Last activity: April 10, 2018
Closed
Returning back to parent case from child case
How to configure to come back to parent case after resolving child case , when one more stage is left to be completed in parent case.
We created a child case and it is working properly but not coming back to parent case to finish that one stage in parent case.
***Moderator Edit: Vidyaranjan | Updated Categories***
Use Wait shape in the parent case. Add the wait shape after spinning off child case. In the wait shape use case dependency and wait until the child case is resolved. Once the child cases is resolved parent case will resume.