Posted: 31 Mar 2020 22:56 EDT Last activity: 14 Apr 2020 5:10 EDT
Rich Text Editor - images and potential performance impact?
The Rich Text Editor (RTE) in Pega allows pasting of binary content - images. I know that as soon as users paste an image, Pega creates a new Data-Content-Image object and stores its content in the database (i.e. base 64 encoded images).
Now, I was wondering if anyone has ever done this extensively (e.g. thousands of cases per day), and if there was an observable impact to performance? Even with smaller sized images, this could easily generate a few gigabytes worth of data in a month - all stored in Pega's db.
***Edited by Moderator Marissa to update Platform Capability tags****
Thanks for the response! I'm on 8.4. As far as I can tell, the behavior is the same. Thanks for the link, at this point we're exploring multiple options (such as removing images using an Obj-Delete x days after the case got resolved, using custom controls, and more).
However, we're just working on the assumption that using RTE plus base64 encoded images will be an issue at some point.