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UDUGAMAL Member since 2007 3 posts
EvonSys
Posted: 1 year ago
Last activity: 1 year 5 months ago

Robot Activity is not retrieving any of class properties

Hi,

I'm trying to implement a robot activity using PEGA "Robotics studio Version 14.0.25420.1 D14".

PEGA version is 8.1.0

When I try to retrieve properties of my case type class, it only returns below standard set of properties from Work- class always.

Active Channel

Case ID

Create date/time

Create operator name

Label

Update date/time

Update operator name

Urgency

Work Status

I have added my case type class properties to Relevant records in the application and made them active. Also I'm using the same operator id that has application access to the case type and class that I'm working on, but Still I’m getting above those standard fields.

Also, if I make deactivate/reactivate any of above standard Work- properties from relevant records, it correctly reflects in the properties list display in Robotic Studio.

Any help to resolve this would be appreciated.

Robotic Process Automation
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