sharath Neela (sharathN5209)
TapRoot Solutions LLC

TapRoot Solutions LLC
sharathN5209 Member since 2014 6 posts
TapRoot Solutions LLC
Posted: March 18, 2020
Last activity: March 18, 2020
Posted: 18 Mar 2020 17:28 EDT
Last activity: 18 Mar 2020 17:38 EDT

Robot Heart beat API failed

All of a sudden all my Bots went down in the Dev environment and the only logs generated were RPA service logs. The errors were like below:

  | MTA   | Service                   | ConvertHttpResponseMessageToJsonResponse: Heartbeat response received: {"associated_robots":[],"error_messages":[]}

I dont see any detailed errors where it is failing. 

The status of BOTs is always standby.

Can anyone has any thoughts on this?

Pega Robotic Process Automation 8.0 Robotic Process Automation Government Lead System Architect
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