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Capgemini Technology pvt ltd
Posted: March 20, 2019
Last activity: April 9, 2019
Closed
Robot Manager - Workgroups have multile but need one or two based on user login
Hi,
we have created the multiple RDA RPA processes and in Robot Manager have multiple Work groups which is I created in PRPC but I need only one or two based on operator id login.
can you please give me any solution.
Thanks & Regards,
Madhu Balineni.
***Edited by Moderator: Pallavi to update platform capability tags***
Hello Madhu,
I am not sure what information are you requesting here. It seems from your statements you already have a division of workgroups and work queues for operators that are using RDA and RPA solution. Are you asking how to assign an operator to one of the workgroup/workqueues created? If so, you can use the Pega-Robot-Register decision tree to assign a workgroup by operator.
An example where a bot with Admin@BankerPro operator id gets registered under Banking workgroup.