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AravindP1892 Member since 2017 2 posts
Genpact
Posted: 3 years ago
Last activity: 2 years 5 months ago
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Robot Registration Failed : InternalServerError(500), Content: System.Threading.Tasks.Task`1 | (RoboticsService.Start() - Unable to acquire RobotInfo.

Hi,

We have created a new app on Pega based on the BankerPro ruleset and created out own classes, work queues and case types as well as robotic automation to handle it.

Bot registration failed. I know the API URL and user credentials in the runtime are correct, and I have given the work queue name in the Project properties. I had this whole setup working with the default Bankerpro app. Is there any specific setting we have to do in the new PRPC app?

PRPC version: 7.2.2

Studio version: 8.0.1037

Error:

Registering Robot step1 - Name: 'NPIT14491412D', Queue: 'StatusReporting'
Error requesting data from Pega. http://<<URL Removed>>:5022/prweb/api/v1/cases
Code: InternalServerError(500), Content: System.Threading.Tasks.Task`1[System.String]
(RoboticsService.Start() - Unable to acquire RobotInfo.

Thanks!

Aravind

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