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Anurathan Kalithasappulavar (Anurathan_K)
ANZ Bank
SSA
ANZ Bank
AU
Anurathan_K Member since 2016 17 posts
ANZ Bank
Posted: September 12, 2019
Last activity: December 26, 2019
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Robot registration untick the operator availability

Pega RM v6.1 robot register REST API sets "pyOpAvailabiity" to false due to that heartbeat fails.

As per the OOTB activity "pxRegisterRobot" that sets "pyOpAvailabiity" to false. Corresponding step description explain as "set pyOpAvailabiity to true only if the robot is registering on it's own - not via RPA Svc registration call".

How to register a bot on it's own without calling REST API?

Attached the log file related to the issue.

Pega Customer Service Robotic Process Automation
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