Steve Davis (stevedavis01)
American Express
Senior Pega Engineer
American Express
stevedavis01 Member since 2013 11 posts
American Express
Posted: October 21, 2020
Last activity: October 21, 2020
Posted: 21 Oct 2020 5:45 EDT
Last activity: 21 Oct 2020 5:54 EDT

Robot Runtime shutting down 24 hours after last work processed

We have configured the RPA service (v19.1) to run OnDemand and we are starting/stopping our robots from Robot Manager .  We have noticed that the robot runtime is shutting down 24 hours after it last processed any automation even though we would expect it to stay online until the next work is received.

We are seeing the following entry in the RPA service log:

INFO  | 2020-10-20 01:22:42,127 |       1 | 1   | 6488  | STA   | Events  |                                |                                | EventName=RuntimeShutdown EventType=Operational TimeStamp=10/20/2020 8:22:42 AM ContextIdentity=00000000-0000-0000-0000-000000000000 Data: UserInitiated=False

Are we missing any setting?

Pega Robotic Process Automation 19.1 Robotic Process Automation Financial Services Senior System Architect