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sudheer prakash (sudheerp2695)
Estes Express Lines, Inc.

Estes Express Lines, Inc.
IN
sudheerp2695 Member since 2016 22 posts
Estes Express Lines, Inc.
Posted: January 23, 2021
Last activity: February 10, 2021

Robot start failed. Timeout waiting for robot to register.

We have configured 2 Robots which were up and running. We stopped then started but Robots are not getting started.

Tried starting from Robot manager and VM.

getting below message message in audit. 

START failed for Robot:  Timeout waiting for robot to register. 

 

I see below messages in Pega.ProductLoader:

INFO  | 2021-01-22 01:36:22.995 PM | 1   | 6372  | Product Loader            | Starting Package Downloader - 'C:\Program Files (x86)\Pegasystems\Pega Robot Runtime\Pega.PackageDownloader.exe' INFO  | 2021-01-22 01:36:25.073 PM | 1   | 6372  | Product Loader            | No package manifests returned. Loader will exit without loading Runtime INFO  | 2021-01-22 01:36:25.073 PM | 1   | 6372  | Product Loader            | Suppressing no package dialog, ShowNoPackageDialog setting is false. WARN  | 2021-01-22 01:36:25.073 PM | 1   | 6372  | Product Loader            | Load was NOT successful

Any idea on this issue? 

 

Issue

Regards,

Sudheer Prakash

***Edited by Moderator Kayla to update Platform Capability tags****

Pega Robotic Process Automation 19.1 Pega Robotic Process Automation Robotic Process Automation