Question
NTT Data
US
Last activity: 6 Nov 2017 5:35 EST
Robotic Project Sizing Template
Hi
Please help me to get Pega Robotics Project Sizing Template , is very urgent please
Advance Thanks
Pegasystems Inc.
US
Hello,
What are you referring to? Could you please provide screenshots or elaborate in greater detail on what you are asking here?
Thanks,
Chris
Pegasystems Inc.
IN
Hi Chris,
The user has left a comment on another post which could add some clarity here so I'm copying the same into this discussion.
As per the comment on this post: RPA sizing
I am looking for Pega Robotic Project Hardware Sizing and Robotic Project estimation template. please provide me do you have one?
My approach is identify all automation opportunities by Heuristic [Manual] or Algorthemic,
If Manual -RDA - then calculate MIO-ROI , No of Agents , Average Talk Time, FCR etc then calculate ROI
If RPA - Identify right bot [ Claim or Customer Support or Complaince or Date Migration or Product or Product Utlity]
my question is do you have any guidance for RPA for hardware sizing /project estimation ?
Regards,
NTT Data
US
Hi Lochana
I don't know why closed the other post , both are different things, my first post- asked about Pega Robotic Sizing -means "Robotic Project Hardware Sizing"- either RDA or RPA with different bots[ Customer Support, Claim, Data Migration, Product , Product Utility , Compliance bots]
as per Pega - Pega Sizing is refers to Hardware Sizing so my Pega Sizing post am asking you and community do you have any guidance or robotic project [RDA or RPA][Unattended or Attended] has any hardware sizing guidance document like the one we have for typical Pega Project -"PRPC Capacity Estimator Rules-Of-Thumb - White Paper June 2011" , am asking for Robotics Project.
Second Post : Robotic Project Resource Estimate template -like the one in "Designer Studio- Tools- Sizing Template based on Scrum or Pega BPM' Project but this is for Robotic Automation Project
So both posts are two different , so please reopen my other post which you closed.
Thanks
Pegasystems Inc.
IN
Hello!
Apologies for the delay in the reply. We believe that the questions in both the posts would need to discussed with the Pega Account Executive/ your Pega contact/the Pega project manager.
Regards,